Being part of the Concierge Club means your pet is never just a number on a schedule—they’re a priority. Members receive deeply personalized, in-home veterinary nursing care tailored to your pet’s needs and your lifestyle. From wellness visits to chronic condition support, we’re here when you need us—whether that’s a quick text on a weekday or a hands-on visit at a moment’s notice.

It’s more than a membership—it’s a relationship built on trust, convenience, and exceptional care.

Basic Membership
Our Basic Membership includes:

• Two in-home health visits per month

• Unlimited weekday text support (Monday–Friday, 9am–5pm)

• Medication assistance, including administration, pickups, and reminders

• 10% discount on additional services

• Priority scheduling, with appointments guaranteed within 72 hours

Perfect for families looking for reliable, professional support with routine care and quick access during the week.

VIP Membership
Our VIP Membership offers the highest level of personalized support:

• Unlimited in-home health visits

• Unlimited 24/7 text support, 365 days a year

• Medication assistance, including administration, pickups, and reminders

• 20% discount on additional services

• Priority scheduling, with appointments guaranteed within 24 hours

• Customized care planning for chronic conditions and palliative support

Designed for pets with complex needs or families who want full peace of mind and ongoing care coordination.

We offer flexible month-to-month memberships with no long-term contract. You can cancel or pause at any time with 7 days’ notice.

Yes! You can adjust your membership tier (if applicable) at any time to match your pet’s changing needs.

Simply click on the Scheduling tab and select the appropriate Calendly link based on your membership level. You'll be able to choose your preferred date and time directly. As a member, you get priority access to appointment slots before they open up to a la carte clients.

As a Concierge Club member, you receive exclusive savings on a wide range of add-on services designed to support your pet’s comfort, health, and quality of life. These discounted services may include:

• Nail trims and paw grooming – keeping nails short and paw fur trimmed to prevent discomfort and slipping

• Anal gland expression – manual relief for mildly impacted glands

• Sanitary bathing/medical grooming – gentle, health-focused cleaning and grooming for pets who may be anxious, senior, or unable to tolerate traditional grooming environments.

• Routine multi-parameter monitoring – essential in-home tracking of vital signs for chronic conditions such as diabetes, hypertension, or respiratory disease, helping to catch changes early and guide ongoing care.

• Client education sessions – personalized training tailored to your needs, covering topics such as medication administration, injections, safe handling techniques, chronic disease management, and more—so you feel confident and empowered in caring for your pet.

• Medication administration – expert delivery of oral, topical, or injectable medications to ensure proper dosing and reduce stress for both you and your pet.

• Fluid therapy – subcutaneous fluids in-home to support hydration and kidney health

• End-of-life support – hospice/palliative care including comfort visits, quality-of-life planning, and coordination of in-home euthanasia

• Lab Sample Collection & Transportation – skilled in-home collection of blood and other diagnostic samples, paired with prompt courier delivery to your veterinarian or preferred lab for fast, reliable results.

These discounts are our way of thanking you for your trust and loyalty—so you can say “yes” to the care your pet needs, when they need it most.

Please note: Service availability may vary by location.

Yes, each pet requires their own membership to ensure they receive personalized care tailored to their individual health needs. This allows us to provide the highest level of attention and service for every pet in your household.

We ask for a 7-day notice to cancel or pause your membership. There are no cancellation fees—we believe in earning your trust month by month.